ISA Assistance

ISA Assistance is a leading assistance company, providing for two decades services to various stakeholders, such as insurers and other foreign assistance companies.

Across the years, ISA Assistance has administered millions of policies and processes a large number of claims that span across several categories. This has given the ability to strike the right balance between supreme customer service and cost optimization.

ISA Assistance operates a 24/7, direct-billing, global network, call center equipped with highly capable medical doctors, nurses and agents able to handle any sort of emergency and assistance.

Operations are supported by a strong quality assurance and technology capabilities that ensure smooth and outstanding performance. ISA Assistance is a client centric company. This means we put clients first and see our business and the future through their eyes, as we continuously improve our business.

Beach Activities
Beach Activities

ISA Tech

ISA Tech is an IT firm specialized in software development for insurance companies, brokers firms and assistance services.

ISA Tech aims to solve the complexity of insurance by delivering a full-fledged, dynamic, integrated, fast and user friendly ERP software designed by a team having over 20 years of insurance expertise.

Our products greatly simplifies company operation by introducing automation, artificial intelligence and integration processes.

ISA Re

ISA RE is a Reinsurance Broker that operates in more than 20 countries in the MENA region.

We differentiate ourselves by using a technical consulting approach backed by actuarial science as well as state of the art technological tools and we offer the below:

  • Reinsurance program optimization—to optimize capital and profitability
  • In-depth analysis of portfolio and recommendations in terms of underwriting guidelines and improvements on portfolio management
  • Tailor-made predictive model, mainly for medical and motor insurance lines
  • Treaty placements
  • Treaty capacity offering (e.g., travel, cargo) backed with free online issuance solutions
  • Efficient facultative placements using technology driven tools
  • Facultative capacity offering by using our binders/ MGA capacities
Beach Activities
Beach Activities

ISA Assistance

ISA Assistance is a leading assistance company, providing for two decades services to various stakeholders, such as insurers and other foreign assistance companies.

Across the years, ISA Assistance has administered millions of policies and processes a large number of claims that span across several categories. This has given the ability to strike the right balance between supreme customer service and cost optimization.

ISA Assistance operates a 24/7, direct-billing, global network, call center equipped with highly capable medical doctors, nurses and agents able to handle any sort of emergency and assistance.

Operations are supported by a strong quality assurance and technology capabilities that ensure smooth and outstanding performance. ISA Assistance is a client centric company. This means we put clients first and see our business and the future through their eyes, as we continuously improve our business.

Beach Activities

ISA Tech

ISA Tech is an IT firm specialized in software development for insurance companies, brokers firms and assistance services.

ISA Tech aims to solve the complexity of insurance by delivering a full-fledged, dynamic, integrated, fast and user friendly ERP software designed by a team having over 20 years of insurance expertise.

Our products greatly simplifies company operation by introducing automation, artificial intelligence and integration processes.

Beach Activities

ISA Re

ISA RE is a Reinsurance Broker that operates in more than 20 countries in the MENA region.

We differentiate ourselves by using a technical consulting approach backed by actuarial science as well as state of the art technological tools and we offer the below:

  • Reinsurance program optimization—to optimize capital and profitability
  • In-depth analysis of portfolio and recommendations in terms of underwriting guidelines and improvements on portfolio management
  • Tailor-made predictive model, mainly for medical and motor insurance lines
  • Treaty placements
  • Treaty capacity offering (e.g., travel, cargo) backed with free online issuance solutions
  • Efficient facultative placements using technology driven tools
  • Facultative capacity offering by using our binders/ MGA capacities
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