ISA Re

ISA RE is a Reinsurance Broker that operates in more than 20 countries in the MENA region.

We differentiate ourselves by using a technical consulting approach backed by actuarial science as well as state of the art technological tools and we offer the below:

  • Reinsurance program optimization—to optimize capital and profitability
  • In-depth analysis of portfolio and recommendations in terms of underwriting guidelines and improvements on portfolio management
  • Tailor-made predictive model, mainly for medical and motor insurance lines
  • Treaty placements
  • Treaty capacity offering (e.g., travel, cargo) backed with free online issuance solutions
  • Efficient facultative placements using technology driven tools
  • Facultative capacity offering by using our binders/ MGA capacities
Beach Activities
Beach Activities

ISA Assistance

ISA Assistance is a leading assistance company, providing for two decades services to various stakeholders, such as insurers and other foreign assistance companies.

Across the years, ISA Assistance has administered millions of policies and processes a large number of claims that span across several categories. This has given the ability to strike the right balance between supreme customer service and cost optimization.

ISA Assistance operates a 24/7, direct-billing, global network, call center equipped with highly capable medical doctors, nurses and agents able to handle any sort of emergency and assistance.

Operations are supported by a strong quality assurance and technology capabilities that ensure smooth and outstanding performance. ISA Assistance is a client centric company. This means we put clients first and see our business and the future through their eyes, as we continuously improve our business.

DIRECT SALES CONSULTING

ISA SOLUTIONS DIRECT SALES CONSULTING

One of our major latest success story is helping build-up the internal Direct Sales Force (DSF) of an insurance company. Within an incredibly short amount of time (~1 year), the company was able to recruit and train a team of ~150 active agents, ~10 unit managers and 3 agency managers. This outstanding scalability has been possible thanks to our subject matter experts, who have joined ISA to help clients replicate the DSF success they had with international companies such as Allianz or Metlife.

The DSF sales performance (and despite the tough conditions that we were operating in) has by far exceeded our initial expectations, and so we are very eager to transfer this proprietary know-how to you and help you build a new sales channel.

Specifically, we will enable your company to do each one of the below required steps to build a successful DSF in-house team:

  1. Prospecting – Define the right profile of sales agents, unit managers (UM) and agency managers (AM). Find best sources to target prospects
  2. Recruiting – how to recruit and sell the career, using proprietary interviewing methods and tools
  3. Training – Basic and advanced class room training to prospects (agents, UMs and AMs) using the KASH method and proprietary trainings. This will ensure prospects are field ready
  4. Coaching – On the field coaching of prospects using the proprietary “I DO, WE DO, YOU DO" method to ensure prospects can perform alone in the field
  5. Monitoring – Monitor the performance of agents, UMs and AMs by regular reporting using our proprietary user-friendly App and tools. This will enable effective corrective actions

In addition to the above hands-on build-up of the DSF, we will also provide you with the DSF Book which includes among other things Policies and Procedures related to each of the above 5 functions as well as the compensation and commission schemes. This will make sure all knowledge is well documented, shared and retained within your company.

Beach Activities
Beach Activities

ISA Tech

ISA Tech is an IT firm specialized in software development for insurance companies, brokers firms and assistance services.

ISA Tech aims to solve the complexity of insurance by delivering a full-fledged, dynamic, integrated, fast and user friendly ERP software designed by a team having over 20 years of insurance expertise.

Our products greatly simplifies company operation by introducing automation, artificial intelligence and integration processes.

Beach Activities

ISA Re

ISA RE is a Reinsurance Broker that operates in more than 20 countries in the MENA region.

We differentiate ourselves by using a technical consulting approach backed by actuarial science as well as state of the art technological tools and we offer the below:

  • Reinsurance program optimization—to optimize capital and profitability
  • In-depth analysis of portfolio and recommendations in terms of underwriting guidelines and improvements on portfolio management
  • Tailor-made predictive model, mainly for medical and motor insurance lines
  • Treaty placements
  • Treaty capacity offering (e.g., travel, cargo) backed with free online issuance solutions
  • Efficient facultative placements using technology driven tools
  • Facultative capacity offering by using our binders/ MGA capacities
Beach Activities

ISA Assistance

ISA Assistance is a leading assistance company, providing for two decades services to various stakeholders, such as insurers and other foreign assistance companies.

Across the years, ISA Assistance has administered millions of policies and processes a large number of claims that span across several categories. This has given the ability to strike the right balance between supreme customer service and cost optimization.

ISA Assistance operates a 24/7, direct-billing, global network, call center equipped with highly capable medical doctors, nurses and agents able to handle any sort of emergency and assistance.

Operations are supported by a strong quality assurance and technology capabilities that ensure smooth and outstanding performance. ISA Assistance is a client centric company. This means we put clients first and see our business and the future through their eyes, as we continuously improve our business.

Beach Activities

DIRECT SALES CONSULTING

ISA SOLUTIONS DIRECT SALES CONSULTING

One of our major latest success story is helping build-up the internal Direct Sales Force (DSF) of an insurance company. Within an incredibly short amount of time (~1 year), the company was able to recruit and train a team of ~150 active agents, ~10 unit managers and 3 agency managers. This outstanding scalability has been possible thanks to our subject matter experts, who have joined ISA to help clients replicate the DSF success they had with international companies such as Allianz or Metlife.

The DSF sales performance (and despite the tough conditions that we were operating in) has by far exceeded our initial expectations, and so we are very eager to transfer this proprietary know-how to you and help you build a new sales channel.

Specifically, we will enable your company to do each one of the below required steps to build a successful DSF in-house team:

  1. Prospecting – Define the right profile of sales agents, unit managers (UM) and agency managers (AM). Find best sources to target prospects
  2. Recruiting – how to recruit and sell the career, using proprietary interviewing methods and tools
  3. Training – Basic and advanced class room training to prospects (agents, UMs and AMs) using the KASH method and proprietary trainings. This will ensure prospects are field ready
  4. Coaching – On the field coaching of prospects using the proprietary “I DO, WE DO, YOU DO" method to ensure prospects can perform alone in the field
  5. Monitoring – Monitor the performance of agents, UMs and AMs by regular reporting using our proprietary user-friendly App and tools. This will enable effective corrective actions

In addition to the above hands-on build-up of the DSF, we will also provide you with the DSF Book which includes among other things Policies and Procedures related to each of the above 5 functions as well as the compensation and commission schemes. This will make sure all knowledge is well documented, shared and retained within your company.

Beach Activities

ISA Tech

ISA Tech is an IT firm specialized in software development for insurance companies, brokers firms and assistance services.

ISA Tech aims to solve the complexity of insurance by delivering a full-fledged, dynamic, integrated, fast and user friendly ERP software designed by a team having over 20 years of insurance expertise.

Our products greatly simplifies company operation by introducing automation, artificial intelligence and integration processes.

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