ISA Assistance is a leading assistance company, providing for two decades services to various stakeholders, such as insurers and other foreign assistance companies.
Across the years, ISA Assistance has administered millions of policies and processes a large number of claims that span across several categories. This has given the ability to strike the right balance between supreme customer service and cost optimization.
ISA Assistance operates a 24/7, direct-billing, global network, call center equipped with highly capable medical doctors, nurses and agents able to handle any sort of emergency and assistance.
Operations are supported by a strong quality assurance and technology capabilities that ensure smooth and outstanding performance. ISA Assistance is a client centric company. This means we put clients first and see our business and the future through their eyes, as we continuously improve our business.
ISA RE is a Reinsurance Broker that operates in more than 20 countries in the MENA region.
We differentiate ourselves by using a technical consulting approach backed by actuarial science as well as state of the art technological tools and we offer the below: