EMERGENCY HOSPITALIZATION
We provide you with a 24/7 direct billing facility that covers your emergency hospitalization anywhere in the world.
DENTAL EMERGENCY
We cover your dental treatment if due to an accident whenever abroad.
REPATRIATION AND EVACUATION
We offer you emergency medical evacuation and repatriation in case no efficient medical facility is available in the country where you traveled, or in case of acute illness or other severe health cases that require transportation to your country of residence or to another country.
REPATRIATION OF MORTAL REMAINS
We repatriate mortal remains to the country of origin.
RETURN OF MINOR CHILDREN
If your child is left unattended due to your hospitalization, we’ll return them back home with adult supervision.
COMPASSIONATE VISIT
If your hospitalization duration exceeds 7 consecutive days and you’re traveling alone, we provide one direct family member with a ticket to visit and care for you.
LUGGAGE CLAIM
We assist you in your baggage claims and cover the cost of lost and/or delayed luggage.
FLIGHTS DELAY
We cover all additional travel expenses occurring from flights delay due to bad weather and/or maintenance issues of the aircraft.
TRIP CANCELLATION
We cover non-refundable expenses in case of any urgent hospitalization or death preventing you from proceeding with your trip.
MEDICAL ASSISTANCE
We will provide you with a list of the nearest physicians, hospitals, clinics and dentists that are able to provide you with medical diagnosis and assistance.
NATURAL DISASTERS
We will reimburse you the cost of a replacement accommodation in case your pre-reserved one is destroyed due to natural disasters such as earthquakes, volcano eruptions, tsunamis, tropical storms or other unforeseen catastrophic happenings.
UNFORESEEN EVENTS
We are sensitive to unforeseen events such as the death of a family member during your vacation and, in such cases, we will assist you in your flight changes and even take accountability of the non-refunded trip arrangements changes.
LEGAL ASSISTANCE
We provide you with legal assistance if you find yourself in need of legal advice and assistance during your trip.
RESCUE ASSISTANCE
We provide you with a mountain and sea search cover when planning a sailing or hiking trip while on vacation. Also, we provide you with rescuing assistance in case of accident and/or emergency.
PERSONAL LIABILITY
We cover your personal liability fees and therefore take charge of all the property damages you may cause to third parties during your trip.
LOSS OF PASSPORT
We cover the expenses related to the issuance of a new passport in case of passport loss during your trip.
PERSONAL ACCIDENT
We provide your family with your life compensation in case of your accidental death abroad in a common carrier.